Finding right Jobs:

Your job is to try and persuade them to buy your company's services.

You may also carry out market research.

Your working day is spent on the phone making outgoing calls based on a script.

During each phone call, you're likely to:-

* Describe the service benefits and any special offers.

* Give advice about how these may benefit customers personally.

* Gather and document information about the customer.

* Enter your notes into a computer, including dates for follow up calls.

* The work is fast paced and intense, and you have only a short amount of time to build rapport with customers and explain the features and benefits of the product.

To be a Call Center Agent you'll need:-

* Excellent communication and listening skills A polite, confident and friendly manner Initiative Confidence using computers

* To enjoy working with customers and building relationships.

* A positive attitude.

* Flexibility and quick thinking.

* Perseverance and the ability to respect customers' answers.

* Good knowledge about all the company's services.

* To be well-organised and thorough, even under pressure.

* To enjoy working within a target-driven team environment.

* To understand and comply with the legislation relating to direct marketing.