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Job Description:
Required customer relationship officer to ensure highest standards of customer service by providing the right solution/information to customers through phone, fax, sms, email and walk-in.
Also responsible to handle admin and accounts related issues of the Regional Office.
Skills Required:
* Responsible for achieving high customer satisfaction high quality service delivery.
* A strict adherence to shift and break schedule as communicated.
* A strict compliance to company/divisional policies, plans and strategies to achieve company/divisional goals along with complete understanding of Code of Conduct.
* Ensure that customer queries generated by him/her should be resolved in the specified Turn around time (TAT) by following up on services requests.
* Responsible for a hygienic & a clean overall work environment.
* Handling Admin and Accounts related issue for Regional Office.
Company Information
Company Name:
ZXMCO Pakistan (Pvt) Ltd.
Description:
ZXMCO, an emerging leader of automobile industry in Pakistan, was incorporated on August 10, 2004. After the completion of state-of-the-art production facility ZXMCO delivered its first valued product in May 2005. More
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