Must have the full knowledge for disaster recovery solution and security local area networks (LANs)
Connecting computers within a limited area like a home, office or building Installing new software Installing new hardware (servers, printers, computer work stations etc.)
Setting up user accounts, permissions and passwords Overseeing security of all systems, especially the internet, and installing anti virus protection
Fixing network faults
Technical support for people using the network
Training staff on new systems
Day to day admin and monitoring of network use
Planning future improvements, suggesting IT solutions to business problems
Making sure all IT meets industry standards
Supervising helpdesk staff
* You've got to be interested in the nitty gritty of technology for this role.
* You'll also need to be extremely patient and be good with people as you'll be at the sharp end of everyone's panics about why their computer has crashed.
* A good network support architect will be Excellent with troubleshooting
* Good at problem solving
* Good at organizing, prioritizing and multi-tasking
* Able to explain technical problems in a simple way
* Good in a team
* Dedicated to keeping their skills and knowledge fresh
* A clear understanding of your employers business and the needs of the users of the systems
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