• The individual must be proficient in setting up and managing Windows & Unix operating systems, Microsoft Active Directory Services, Microsoft messaging environment, File & print services and other related software products
• The individual will need to be able to setup & manage WAN, LAN & wireless networks
• The individual should be able to set up and manage proxies, anti virus and firewall services (Leading solutions preferred – Examples mentioned below but not limited to: Cisco, Netscreen, Symantec, Trend Micro etc.)
• The individual is expected to be the single point of contact for resolution of any technical queries
• The individual should be capable of managing a data centre for 24 x 7 operations with the help of a team

• Assist the Senior IT Manager to review and update  the IT infrastructure architecture as and when required.
• Maintain and support the company email system that is accessed through LAN, Internet and Blackberries.
• Assist to successfully set up and implement the IT architecture (Including DR) and be responsible for maintaining it in line with the growing business needs
• Proactively monitor and administer the Network and Systems ensuring a secure & reliable infrastructure platform is maintained providing high quality of services to the business.
• Provide Local IT support to staff

Main Accountabilities

• Support the design of the overall IT architecture (LAN, WAN, Systems, etc) building from scratch to a full-fledged, scalable, secure and robust solution (in-house/outsourced) that provides rich functionality to the business, including all customer/staff channels (internet, intranet, mobile hardware) etc and general IT requirements e.g. email, backups, anti-virus, spam control,  etc.
• Ensure the Senior IT Manager is updated and made aware of progress on risks and Issues as required.
• Understand and support the development of the contingency system by providing technical expertise and ongoing support once it is operational
• Assist in setting up and maintaining the IT Business Continuity Management policy and Disaster Recovery procedure, including regular testing
• Responsible for ensuring that the IT systems follow a rigorous Security policy, including Access Control for the relevant systems, maintenance and upgrades, internet etc
• Assist in setting up the IT infrastructure in remote locations as required
• Coordinate with relevant 3^rd parties for support & maintenance
• Operating in accordance with the requirements of the Project Governance Framework and mandated Change Methods and Tools
• As a team member should share IT knowledge with other staff , through a combination of ad hoc assistance and formal training

Knowledge, Experience and Qualifications

• In-depth knowledge of Networking, Systems and related software products.
• In-depth knowledge of setting up and maintaining Enterprise Email system.
• Proven experience / knowledge of setting up local IT infrastructure
• Proven experience of maintaining a fast-changing, flexible and secure IT platform, across multiple sites and with various access points
• Educated and holding technical knowledge to be able to meet the intellectual demands of the job, or can demonstrate equivalent experience.
• Conceptual knowledge on Operating systems (Unix, Windows, etc), Routers, Switches and other Networking and systems technology and extensive knowledge and experience of using Microsoft products .
• Experience of working to tight deadlines and pressure of fast delivery
• An enterprising mindset and comfortable in a fast moving and pressurised business environment