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Required System & Network Engineer
* Understands the issues involved with administering and maintaining corporate infrastructure, including network connectivity, Internet access, email, etc.
* Understands the issues involved in administering and maintaining corporate WAN and LAN.
Support and Assistance
* Assists with the administration and maintenance of the all User systems, including telephone switches.
* Assists with the creation of new hire telephone and voicemail extensions, routing extensions to appropriate locations and updating information as Innovator seating assignments change.
Software House Maintenance
* Helps set up and maintain computer stations and softwares on all machines
Internal Systems
* Assists in supporting corporate applications; internal corporate servers, user desktops, etc.
* Assists with basic troubleshooting, backup, and archiving.
* Helps install and improve computer software and network equipment.
New Hire Administration
* Creates network and email accounts for new users.
* Sets up computers for new users and ensures delivery of equipment to users in different locations if necessary.
* Updates company phone lists and email address books.
Help Desk Administration
* Assists in administering and maintaining local and web-based versions of our tracking software.
* Assists in the administration and maintenance of Internal Systems as well as operating systems used.
* Interacts with internal clients to resolve basic help desk issues; communicates with internal clients in a professional manner maintaining confidentiality.
* Provides responses to internal clients in a timely manner.
Asset Management
* Assists with the inventory management of software licenses, software, hardware, and other IT supplies.
* Managing all UPS and generator stuff and provide support on that.
* Assists with the purchase of software, hardware and other IT supplies.
* Promotes responsible usage and care of corporate equipment.
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