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Required Software Engineer

*          Responsible for restructuring IT Asset database and classify IT assets to enable reporting by equipment, model, location, business unit, external clients etc.

*         Audit all IT assets under the management of ADAC ICS (including ADAC Group and Scadia) and ensure that up to date information is loaded in IT Asset database.

*         Name and physically tag all IT assets with bar code enabled labels in line with IT naming standards document. Ensure that the change in names for existing IT assets are agreed, communicated to relevant managers and updated in all other IT Management systems and IT Service Desk system.

*         Update all relevant information related to IT assets such as technology owner, business unit owner, and original financial value, date of purchase, date of warranty expiry, relevant service requests and incidents.

*         The IT assets should cover type of equipment such as end-user devices, switches, routers, servers, data backup equipment, UPS. Network points and telephone lines/units should also be loaded if feasible.

*         Will be responsible for Integration of IT asset information flow with IT Service Desk and Stores systems.

*         Having ITIL service delivery process experience.

*         Share Point, Service desk plus software, workflow work experience.

*         Service desk plus or any ITIL complaint tool knowledge and query writing.

*         SQL Database Server experience in query writing

*         Business object and Crystal reports report generation

*         Microsoft SQL Reporting

*         VB programming