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Job Summary:
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Job Description:
Required highly motivated individual with prior experience in handling support queries for international clients (US in particular).
Position holder will be responsible for carrying out support related activities for our online design website.
Duties require excellent verbal and written communication skills, the ability to communicate easily and professionally, good reporting skills and the ability to manage ticketing system.
** Job Responsibilities:-
Handling customer queries via phone call/email/ticket system and live chat
Maintaining customer records Keeping track of orders and monitoring of design projects
Provide valuable guidelines to customers
Finding upgrades/up sell opportunities
Keeping record of all deliveries and ensuring that project deliverable are sent to client on time
* A or O level education will be preferred
* Pick and Drop Facility will be provided.
* Please note that this is a 3rd shift job starting from 0700 PM to 0300 AM
Skills Required:
* Candidate should have the following skills
* Excellent command in written and spoken English.( Natural accent is highly preferred.)
* Be dedicated, disciplined with a positive attitude and eagerness to learn.
* 2 to 3 years of telemarketing/call center experience.
* Ability to work independently and meet deadlines.
Company Information
Company Name:
Right Solution
Description:
RightSolution, a dynamic e-commerce firm has launched its 'Web Design' service that allows merchants to make their web sites innovative and customer friendly.
Most web designing sites will provide their services at a low cost and then provide quality that matches the cost. Here at RightSo More
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