Jobs In Zeppelin Communication Karachi Pakistan Company Detail

Zeppelin Communications is a business process outsourcing firm (BPO) characterized by demonstrated flexibility and expertise. We are a well established company with a reputation for creative, personalized and successful outsourced contact center solutions. We offer inbound and outbound call center management experience and a strong talent base of agents and management. Small campaigns are easily handled and blended with larger or more complex assignments seamlessly, as our physical and human expandability remains scalable whenever and wherever required in providing contact center services and solutions.

Zeppelin Communications is committed to outstanding levels of contact center customer service. Our team consistently delivers outstanding results with a strong focus on customer benefits designed:

• to save you time and money
• to increase your revenue and profit
• to enhance your business image
• to build your market share
• to be first line ambassadors for you
• to achieve your specific business call center objectives

We build strong, long-term partnerships with our clients! Zeppelin Communications recognizes that lengthy contact center relationships are founded on trust and mutual success. If you engage Zeppelin Communications, as your surrogate, your belief is that we will meet or exceed the expectations you've set for yourself.

The truly great business partnerships always have winners on both sides. This means that we work hard to earn and retain the trust of our contact center clients with an implicit guarantee to satisfy every one of your customers.

Services

Zeppelin Communications has established itself as an exceptional outbound contact center solutions provider for many clients in North America and in United Kingdom. Knowledge and experience enable us to make suggestions and recommendations that elicit the best results for your organization.

We use our expertise wisely, to create and perfect what we do. The results are stellar conversion rates, exceptional sales statistics and valuable customer data to support marketing and sales initiatives.

Zeppelin Communications contact centers, services and solutions cover both business-to-business and business-to-consumer approaches in the areas of:

Customer Acquisition

• Direct Sales
• Lead Generation
• Direct Response TV

Customer Retention

• Up-sell/Cross-sell
• Customer Satisfaction Surveys
• Confirmation Services

Market Research

Database Enhancement & Management

Our Clients

Our current list of clients are as follows:

Charter Communications, Inc., the third-largest publicly traded cable operator in the U.S., serves approximately 5.7 million customers in 29 states. A Fortune 500 company, Charter is headquartered in St. Louis, Missouri,USA.

Cordia is a global communications provider of traditional wireline and Voice over Internet Protocol (VOIP) technologies. Our passion is to provide unparalleled customer support. Our goal is to give our customers the services and ease of use they need, coupled with the savings and maximum efficiency they expect.

Packet8 Internet phone service was introduced in 2002 by publicly traded 8x8, Inc. (Nasdaq: EGHT ), a 20 year old telecommunications company with more than 68 multimedia and VoIP technology patents. Since then, 8x8 has applied this expertise to the development and provision of reliable, high quality voice and video Internet phone services for both residential and business users. When you subscribe to Packet8, you can feel confident you have chosen one of the VoIP industry's most respected and admired service providers.

Comcast was founded in 1963 as a single-system cable operation. Today, we're the country's largest provider of cable services - and one of the world's leading communications companies. We're focused on broadband cable, commerce, and content. We deliver digital services, provide faster Internet and clearer broadband phone service, and develop and deliver innovative programming.