Jobs In AUA Solutions Karachi Pakistan Company Detail

AUA Solutions is the premier provider of software development and business process outsourcing services across the globe, offering customer centric and value-added services in various industry verticals.

Being a full-service BPO shop, AUA Solutions provides a gamut of services that include; customized software solutions, web and media design services, call center and telemarketing functions, research and analytical services as well as other back office and non-core functions for our clients worldwide. Our business model revolves around our corporate philosophy that starts and ends with high quality deliverables that makes a difference for our clients.

AUA Solutions is a cutting edge venture formed by the successful union of a group of high caliber technology professionals, and outside the box thinking entrepreneurs from having years of experience in software development, call center services, and research services. The group was formed in 2003 and is headquartered in Houston, TX. AUA conducts operations through its state-of-art and cost-effective offshore facilities located in the Asia-Pacific.

Application Customization
AUA Solutions is an International IT solution provider company that delivers affordable business and technology solutions through the global software development model. Since its foundation, AUA Solutions has been pioneering the offshore software project and product development process. AUA Solutions has consistently delivered quality software products and solutions to leading software companies and global corporations.

Over the years, through technology driven business process transformation initiatives we have mastered the processes, methodologies, approach, mindset and infrastructure needed to overcome the challenges of operating offshore software development teams to deliver a 24/7 support to our clients across the globe. We specialize in reducing costs for our customers and improving productivity, reliability, quality, speed and agility.

Software Development
AUA has been involved into developing state of the art customized solutions in addition to the products. Our solutions are researched, scalable, technically updated and fault proof and most importantly tailored exactly according to the clients need. We offer small to large end-to-end solutions for our clients. We have expertise in:

- E-Commerce Applications
- Workflow Management
- ERP & CRM Solutions
- Learning Management Systems
- Disaster Recovery Solutions
- Document Management Systems
- And more

Project Management
At AUA, we believe in thorough project management methodologies for the success of any software project. Hence, this is an area that we focus primarily on, while undertaking any software project. Following is the step-by-step approach AUA takes for all its software projects

Define & Plan
Analyze & Design
Prototype & Develop
Deploy & Install
Train & Support
Maintain & Enhance

Our methods for project management help to ensure that the right solution is deployed using the right resources at the right time. We strive on producing solutions that meet our business objectives. Client communication and feedback forms the fundamental pillar of our project management to mitigate the chances of ambiguities and misunderstandings making process and project status more visible to the client

QA, Testing & Support
The core to any outsourcing assignment is a well established, clearly defined and a mutually agreed process governing the delivery of the expected outputs throughout the workflow. Quality Assurance especially needs a very traceable process in order to agree upon, communicate and/or deliver the builds, version/release management, defect reporting and the regression cycles till the final version of the product. AUA’s QC team is highly efficient in tracking and reporting on Defects. Our QC team not only assures quality on the code delivered but also on the requirements delivered.

AUA Solutions provide technical support and maintenance services for all its software projects. AUA has a sophisticated in-house system where the Support team members can use different type of triggers available in the system in response to any bugs/error resolution that need to take place. Triggers can be set on a priority, which varies from low to high, and a specific timelines for tracking purposes. There are different levels of reporting lines available in the system. Once a timeline is expired without an issue being attended, it will automatically raise to the upper level. This assures the prompt action with the accountability features.