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* Conduct onsite and offsite trainings as and when required.
* Preparing training contents, module and other presentation required.
* Conducting training need assessments of concern staff to identify current training needs
Training of new hires before locating them into branches
Conducting timely follow-up training sessions of existing staff.
* Will be responsible to communicate all new policies, regulations and any changes in existing products and policies to staff.
Conducting post training evaluations.
Any other task assigned by the supervisor.
Our company is looking for a Call Center Trainer.
*Experience: 1-2 Yrs.
*Job Location : Karachi
*Job responsibilities:
Should have a good command over spoken and written English.
- Should be able to mentor and monitor calls. ,
- Must have a zeal and passion for training - Excellent interpersonal skills are a must
- Should be able to handle Grammar, Soft skills, Accent Neutralization, Customer Service Modules
- Should be comfortable working late shifts Excellent Softskill, Communications skills(Voice & Email) to handle global customers
Ability to perform in adverse situations Ablity to develop modules for training
*Experience: 1-2 Yrs.
*Job Location : Karachi
*Job responsibilities:
Should have a good command over spoken and written English.
- Should be able to mentor and monitor calls. ,
- Must have a zeal and passion for training - Excellent interpersonal skills are a must
- Should be able to handle Grammar, Soft skills, Accent Neutralization, Customer Service Modules
- Should be comfortable working late shifts Excellent Softskill, Communications skills(Voice & Email) to handle global customers
Ability to perform in adverse situations Ablity to develop modules for training